why I prefer cash machines to humans
Wednesday 31 January 2001 at 12:54 pm
with our landlord that make for a pretty interesting cash flow. money going this
way, money going that way...
now, if I'd planned ahead I would have taken my cash limit (£250) out two days
in a row, two days ago **and** yesterday, so I had the full rent (£450) in my
sweaty little hand at the close of the bank day yesterday, without having to
pass through the human shield that banks put into place to keep clients out of
their money-stores. with a sinking feeling I realised I didn't have choice...
and so it came to pass that I spent half an hour trying to affirm my identity in
the face of incessant hassle, questioning, frozen uncomprehending stares. trying
to persuade a caged monkey to give me her banana. trying to explain to the
shrill creature on the other side of the glass that yes, I was me, I hadn't
forged all six of my photo ID cards, yes, my signature had changed since I was
16, no, I was not an alien replicant impostor (I wish she had said that, it
would have made my day...), the reason why they ***didn't*** have my correct
data was that I hadn't updated my account for six years, and the reason why I
hadn't updated my account details for six years waaaaaas... erm... (because of
people like her?)
why is it? why have I systematically avoided going in and telling a complete
stranger, a generally atrociously unpleasant, surly, power-intoxicated and yet
existentially frustrated fleshy cogwheel in the humming vampire machinery of
international finance, all about my life???... *why*, as long as there is a
contact address in my account details, does any semi-major financial transaction
require that they know all the most recent developements of my life, where I'm
living, what I do, who I work for... and don't tell me they're trying to help
me...the fact is, I don't like banks. and I don't like cashier-people.
why, you may ask. for example, cash machines:
a) give you all the information you need as soon as they can (this machine is
out of service; no £10 notes available;etc.)
b) do their job swiftly, impersonally, efficiently, objectively and without
bumps. they are perfectly suited, designed in fact for their job.
c) do not express their frustration by exerting their petty little bureaucratic
powers over innocent bypassers.
d) do not ask stupid questions. have no capacity for stupidity at all, in fact.
in fact, they have no personalities. perfect.
(you can extrapolate the template of the cashier from my description of the
cash machine.)
which is why I prefer machines.